HirePro Legal
Cookie Policy
This policy explains which cookies and similar technologies HirePro uses on hireprostaff.co.za and the HirePro platform, why we use them, and the choices you have. The short version: the cookies that keep you signed in are the only ones the platform needs, our own usage analytics are cookieless, and Google Analytics and Google Ads set cookies you are free to refuse.
Version 2.1 · Last updated 11 September 2026 · Effective on publication
1. What cookies are
Cookies are small text files that a website stores on your device to remember information between pages and visits — for example, that you are signed in. Similar technologies include local storage and session storage, which serve comparable purposes. In this policy, “cookies” refers to all of these. Cookies set by the website you are visiting are “first-party” cookies; cookies set by other companies through that website are “third-party” cookies. HirePro uses first-party cookies only.
2. The cookies we use
Every cookie we set is strictly necessary — the platform cannot provide the service you have asked for without it. The cookies in this section are strictly necessary; the analytics and advertising cookies described in section 3 are not, and are listed separately there.
| Cookie | Purpose | Type | Lifetime |
|---|---|---|---|
sb-*-auth-token | Keeps you signed in to the HirePro platform (staff and establishment portals). Contains your signed session token from our authentication provider (Supabase). Without it, you would be signed out on every page. | Strictly necessary, first-party | Session-based; refreshed while you remain active |
hirepro-admin | Keeps authorised HirePro personnel signed in to the internal administration console. Encrypted; only relevant if you are a HirePro staff member using the admin area. | Strictly necessary, first-party | 8 hours |
The platform may also use your browser's local storage to cache non-personal interface state (for example, which tab you last viewed) so pages load faster. This data stays on your device and is not transmitted to us.
3. Analytics and advertising
We use Vercel Web Analytics to understand aggregate site usage (which pages are visited, from which country, on which type of device). This service is deliberately cookieless: it does not set cookies, does not use persistent identifiers that track you across websites or across days, and does not build a profile of you. Visits are counted using a temporary anonymised hash that cannot be linked back to you and is discarded within 24 hours.
We also use Google Analytics 4 and Google Ads, which are supplied by Google and do set cookies. We use them to measure how people find the site, which pages they use, and which of our advertisements lead to a sign-up, so we do not waste money advertising to the wrong people. These are the cookies they set:
| Cookie | Set by | Purpose | Expires |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes one browser from another so repeat visits are not counted as new people. | 2 years |
| _ga_X418CE8M1S | Google Analytics | Keeps the state of your current visit for this specific website. | 2 years |
| _gcl_au | Google Ads | Records that you arrived from one of our advertisements, so a later sign-up can be attributed to it. | 90 days |
These cookies are not strictly necessary. You can refuse or delete them at any time in your browser settings without losing access to any part of the platform, and Google publishes a browser add-on that switches Analytics off everywhere at tools.google.com/dlpage/gaoptout. Google acts as a separate responsible party for the data it collects; its own privacy terms are at policies.google.com/privacy.
We deliberately do notload Google's tag on private links — the one-time links we send by SMS or email for clocking in, setting a password, giving a reference, completing an interview, viewing a shared profile or paying an invoice. Those addresses contain a secret, and we do not hand them to anybody.
4. What we do not use
- No Meta (Facebook) Pixel, TikTok pixel or similar third-party advertising trackers.
- No fingerprinting — we do not try to identify your device by its configuration.
- No social media tracking widgets — links to our social pages are plain links that set nothing on your device.
- No sale of any data collected through cookies, to anyone, ever.
We do not currently show a cookie banner. The analytics and advertising cookies in section 3 are set when you visit, and you can refuse or remove them at any time using your browser settings or the Google opt-out linked above. We are reviewing whether to add a consent banner and will update this policy if we do.
5. Legal basis (POPIA)
To the extent that a cookie contains personal information as defined in the Protection of Personal Information Act 4 of 2013 (“POPIA”), we process it because it is necessary to perform our contract with you (keeping you signed in to the service you have requested) and in pursuit of our legitimate interests in operating a secure, functional platform (section 11(1) of POPIA). Cookieless analytics involve aggregated, de-identified information that cannot reasonably be linked to you. The Google Analytics and Google Ads cookies in section 3 are not necessary for the service and are used in pursuit of our legitimate interest in measuring which advertising actually works; you may refuse them at any time as described there, at no cost to your use of the platform. Our full treatment of personal information is set out in the Privacy Policy.
6. Managing cookies
You can delete or block cookies in your browser settings at any time (usually under “Privacy” or “Site settings”). Because our cookies are strictly necessary, blocking them will prevent you from signing in to the platform; the public marketing pages will continue to work normally.
7. Third-party services
Our infrastructure providers (Vercel and Supabase) process the cookies described in section 2 on our behalf as operators under POPIA, subject to contractual confidentiality and security obligations. They do not use these cookies for their own purposes. Details of all our service providers and cross-border transfers appear in the Privacy Policy.
8. Changes to this policy
We may update this policy as the platform evolves — for example, when online card payments launch, our payment provider may require its own strictly necessary cookies for fraud prevention, and we will describe them here before they are introduced. Material changes will be signposted on the website and, for signed-in users, in the platform. The “last updated” date at the top reflects the current version.
9. Contact
Questions about cookies or this policy: info@hireprostaff.co.za. For privacy requests (access, correction, deletion), see the contact and complaint procedures in the Privacy Policy.
HirePro legal documents